Choosing a business phone system can be confusing with all the options available. You may be tempted to opt for the first system you find or choose the one with the fanciest name on the market. Instead of relying on flashy names or gimmicky offers, take the time to assess your business needs and research your options. Avoid these mistakes and make an informed decision before you choose a particular phone system. Not assessing your business needs Think about the size of your company, the number of employees, and the types of calls you make and receive on a regular basis. Do you spend most of your day on the phone, or do you rely on email for most business communication? Do you need advanced features like call forwarding, voicemail-to-email, or conference call? Asking these questions will help narrow down potential options and find the phone system that best suits your business requirements. Choosing a phone system based on price In spite of the fact that it’s understandable to want to keep costs low, you shouldn’t skimp on a phone system that isn’t suitable for your business. Also, opt for a system that is reliable with all the required features, even if it costs a little more.